Privacy policy

Welcome to Sol Apparel. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from www.solapparel.com.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data only when necessary to fulfill your orders or provide better service. The information we collect includes:

Personal Information:
Name, email address, phone number, billing/shipping address.
Payment Information:
We do not store or process your card details directly. Payments are securely handled by our third-party payment providers.
Order History & Communication:
Your purchase details, email/chat interactions, and support requests.
Device & Usage Information:
Your browser type, IP address, device type, and interaction behavior to improve site performance and user experience.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Contact you regarding your order or customer service issues
Send transactional and promotional emails (if you’ve opted in)
Improve website performance, personalization, and security
Comply with legal obligations or prevent fraud

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

3. Sharing Your Information

We only share your data with trusted third-party services essential to operate our business, including:

Shipping providers (for order delivery)
Payment gateways (for secure transactions)
Email marketing platforms (only if you’ve subscribed)
Analytics tools (to track site usage and performance)

All third parties are contractually obligated to keep your data confidential.

4. Marketing Communications

If you opt in, we may send you:

New product launch updates
Exclusive offers and promotions
Artisan stories or sustainability content

You may unsubscribe at any time using the “Unsubscribe” link in any marketing email or by contacting us.

5. Cookies & Tracking Technologies

Our site uses cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Track your cart activity
Analyze website traffic and trends

You can manage cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your data. These include:

SSL encryption
Secure payment integrations
Limited access to personal data

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your region (e.g., India, EU, etc.), you may have the right to:

Access, correct, or delete your personal data
Withdraw consent at any time
Request a copy of the data we store about you

To exercise any of these rights, email us at solclothing2024@gmail.com.

8. Children’s Privacy

Sol Apparel does not knowingly collect or solicit personal information from children under 13. If you believe a child has provided us data, please contact us and we’ll promptly remove it.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Please review this page periodically.